1. **Get Your Unique Shortcode**

We assign your organization a memorable keyword (e.g. `CAREERSOURCE`, `ONH`, `YOUTHJAX`). Use this code in all outreach—flyers, emails, social media—so clients know exactly what to text.

2. **Distribute the Code to Your Clients**

Wherever you engage people (intake, workshops, newsletters), simply instruct them:

> “Text **YOURCODE** to **12345** to access free job search help and local resources.”

3. **Inbound Identification & Context**

When a client texts your shortcode, our system tags that conversation as “referred by \[Your Organization].” All responses and resource suggestions then automatically prioritize **your** programs and contact details first.

4. **Regular Email Reporting**

Each month, you’ll receive a concise report by email that includes:

* **Usage Metrics:** Number of shortcode opt-ins and resource referrals delivered

* **Survey Results:** Aggregate client satisfaction scores and feedback comments

* **Top Requests:** Insights into the most-asked questions or resource needs

This simple flow ensures your clients get seamless, branded support via SMS while you stay informed of engagement and satisfaction trends—without any extra work on your end.

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